THE PEOPLE BEHIND THE LATEST TECH.
LEGENDS
Our Brands
Our brands stand together across a range of markets. In a changing world, we’re always exploring new ground, and we’re all connected. Click the logos to explore individual brands.
Currys PC World is the UK’s largest and Ireland’s leading electrical retailer, focused on helping customers navigate the connected world. Our stores offer a comprehensive range of electrical goods, supported by expert after-sales service from Team Knowhow. More than 100 million customers shop with Currys PC World every year both online and in our stores, which are located on the high street, in retail parks, and in shopping centres nationwide. www.currys.co.uk & www.currys.ie
Carphone Warehouse is the UK’s number one choice for connected technology and Ireland’s largest independent communications retailer, helping customers compare and save on the latest mobile devices, and offering connections to the widest choice of mobile networks. A recognisable brand for customers across the country, Carphone Warehouse has over 950 stores nationwide, found on the high street, in retail parks, and in shopping centres.
www.carphonewarehouse.com & www.carphonewarehouse.ie
Team Knowhow is our services brand for all technology. We go beyond selling technology – we make sure that customers’ kit is protected and maintained because life can’t stop when their tech does. With Europe’s largest repair centre and colleagues on-the-phone, in-store, on-the-road and behind-the-scenes, we ensure that customers get the most out of their everyday devices and appliances. We have nearly 10,000 people who work as part of Team Knowhow, from technical specialists and white goods engineers to customer service advisors and in-store service pros. So, whether the nation needs to connect, fix, protect or improve their technology, they can feel confident that they’re in safer hands with Team Knowhow – our national network of local experts.
Dixons Travel is our leading airport electrical store with branches across the UK and Ireland and on P&O cruises. Not forgetting our store based out in Oslo, Norway. This successful brand offers amazing prices across a range of the latest technology - including cameras, headphones, mobile phones, tablets and laptops. Connecting customers with tech on the move, Dixons Travel meets the needs of every traveller, whatever their journey.
www.dixonstravel.com
iD, from Carphone Warehouse, is an exciting new 4G mobile network that puts the customer in control. iD is forward-thinking, fast-moving and passionate about exceeding customers’ expectations.
www.idmobile.co.uk & www.idmobile.ie.
Our business-to-business mobile brand, Carphone Warehouse Business, offers multi-network mobile solutions for businesses of all sizes, from sole traders to large organisations with hundreds of employees. With a dedicated local team of sales and support specialists, Carphone Warehouse Business strives to provide a first class, personalised service for every customer.
business.carphonewarehouse.com
PC World Business is our business-to-business computing brand, with Business Centres in more than 290 Currys PC World Stores. The brand offers a bespoke service to all businesses, providing the right computing products and services for companies of all shapes and sizes.
https://business.currys.co.uk/
As one of the newest parts of the Dixons Carphone business, Connected World Services (CWS) uses our existing experience, expertise and infrastructure to provide a range of services from advice to technology and managed solutions. The focus at CWS is on supporting partners and providing solutions that help them to maximise their commercial performance, deliver exceptional customer service, and remain relevant, giving them the edge in an increasingly connected world.
We’ve helped some of the world’s biggest brands transform their connected businesses, including Samsung, Talk Talk, BT and British Gas.
www.connectedworldservices.nl
Mobiles.co.uk, the UK’s leading value mobile phone brand, provides online shoppers with a great range of handsets and tariffs, with deals personalised for every need. Beginning as a shop on Watford High Street, the brand now celebrates 20 years in mobile phone retail.
www.mobiles.co.uk
Launched in 1999 as the UK’s first online-only mobile phone business, e2save is one of our online mobile phone retail brands. Part of Dixons Carphone since 2004, the brand strives to offer the best value in the mobile industry, with great gifts and quality refurbished products.
www.e2save.co.uk
OUR STORY
Dixons Carphone's story started in 1937 when Charles Kalms opened the first Dixons; a photography studio in Southend. Just over fifty years later, in 1989, Charles Dunstone founded Carphone Warehouse, a retailer for the first mobile phones. The two merged in 2014, with Dixons Carphone bringing together two great businesses, so that we can provide a complete tech service for our customers in an ever more connected world. The rest is history.
For more information about Dixons Carphone, please visit https://www.dixonscarphone.com/who-we-are
DIVERSITY AND INCLUSION
Having an inclusive and diverse culture is core to everything we believe in. We are committed to equal rights and opportunities across all of our brands and businesses, and that won’t ever change. We don’t just say it, we do it.
GENDER PAY GAP
We welcomed the legislation that requires employers to publish their Gender Pay Gap in 2018. Our pay gap is significantly below the national average, but we’re still committed to bridging this gap further. We’re reviewing and updating the ways we attract, recruit and develop talent with this in mind, and we won’t stop until we get there.
HEALTHY LIVING
To get the best out of our team, we promote healthy living. Whether you pick an on-site gym, discounted memberships or a fitness initiative that you’ve been weighing up for a while, we encourage you to be attuned with your mental and physical wellbeing. You’ve got the ability to craft what this looks like.
FLEXIBLE WORKING
Life sometimes gets in the way, and it can’t be helped. We’re here to give you the freedom and flex to balance work and life. Our flexibility will provide you the space and support to do your best work on terms that work for everyone, without any of the hassle. We offer shift patterns, adapted hours and working from home in some roles, depending on which department you are joining.
TAKING RESPONSIBILITY
Technology can do amazing things to enrich people’s lives, and we, with our scale and expertise, are uniquely placed to bring these benefits to everyone. Being animated by a sense of purpose speaks volumes for us. Doing good energises our colleagues, delights our customers and reassures our stakeholders. Being a sustainable business is our shared responsibility. Together we will be a workforce for good and we will provide a framework that makes doing good easy. It is all based around several commitments from us to the business, the planet and our customers. Here is a snapshot of what we’re working towards. We will continue to reduce our environmental impact and help customers to reduce theirs, by making it easier to be greener. We’re eliminating materials that are harmful and implementing techniques that cut carbon emissions. We will range and promote low carbon and energy efficient products and show customers how to use eco-settings and features. Through all our channels, we will encourage everyone to bring their old tech into our stores to be recycled – whether they bought it from us or not. These products can then be used to train engineers, contribute to community causes or be donated to low-income families. Above all, every decision we make will be driven by data, insight and our ambition to provide unparalleled expertise and services.