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Technology is constantly changing, and we’re part of it. We love helping our customers enjoy amazing technology by handling their questions and queries on the phone. We connect (and often reconnect) customers with products that make life better and easier. Bringing them back up to speed when they need it.

Our team in the Loughborough office focus on our award-winning e-commerce subsidiary business, which includes both our and brands. The team in Loughborough also support the wider Dixons Carphone group across functions including sales campaigns, iD Mobile operations, and account management for a number of high-profile partners

Find us at: Belton Road West Extension, Loughborough, LE11 5XH

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The home of our third-party insurance team. Putting the customer first, this team provides more than two million people with the best possible experience. There’s always ways to improve here, and this team are always looking to do just that. Here you’ll find roles in Customer Services, Administration, Claims Management and Complaint Handling.

Find us at: 1 Kelvin Close, Birchwood, Warrington, WA3 7PB

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Our Poole team helps business customers make the right choice for their business communication solutions. The team concentrates on providing top service and ensures they offer the right options at the best prices, all while looking out at the sea. We have roles here in Telesales, Account Management, Administration, Connections, Customer Services, Commissions, Marketing, Finance, and Management.

Find us at: 6th Floor Merck House Seldown Poole BH15 1TW

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At the Team Knowhow Contact Centre, our teams work together to get life’s kit up and running, every time. Sheffield is the hub of our customers’ support journey, handling more than 175,000 calls per week and generating more than £40 million a year in home delivery sales. They know what they’re doing and the dedication to resolving emergencies (because let’s face it, being phoneless is an emergency) is second to none.

Find us at: 2 Nunnery Square, Sheffield, S2 5DD

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Preston is our Team Knowhow Contact Centre, find on-call experts and everything to do with Insurance Compliance, Customer Experience and Complaints. Our Preston teams are handling calls every day of the year and offer a 24/7 service to solve even the biggest technical problems.

Find us at: Tulketh Mill, Balcarres Road, Preston, PR2 2DY

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